Thursday, March 5, 2015

Lesson-6(Chapter-11: Building Effective Relationships + Chapter-12: Effective Communication)


DQ No. 1: If you completed the LEAD self instrument, would you be able to assess your leader’s style? Why or why not?
DQ No.1: Answer:                                                             
The LEAD (Leadership Effectiveness and Adaptability Description) instrument for leadership studies was developed and designed to measure the three aspects of leaders’ behavior. Based on this instrument, leaders’ behaviors can be measured on the following three ways:
1.      Leadership Style:
In this measurement, leadership style can be divided into primary style and secondary style. In primary style of leadership, leaders are more comfortable and most likely to use basic behavioral pattern when attempting to influence the activities of others (i.e. a favorite). On the other hand, in secondary style of leadership, leaders are not comfortable with their styles so that they tend to use on occasion when the favorite style or primary style doesn’t work.
2.      Style range or flexibility:
“Style range is the extent to which leaders are able to vary their leadership styles. Leaders differ in their ability in different situations.”(P. Hersey, Kenneth H.Blanchard, Dewey E. Johnson, 2008). Although different leaders have different leadership styles, some leaders tend to be effective only in one leadership style and some tend to be good more than one leadership style according to the situations. This kind of measurement could be helpful for assessing leaders’ leadership styles. 
3.      Style adaptability:
Style adaptability refers to the degree to which leaders are able to vary their style appropriately to the demand of a given situation. In this measure, it doesn’t matter which styles are going to be used, but it only matters how this style is going to fit the situation. Thus, adaptability is very important than style range because if the style is not fit with the situation then it all becomes worthless to have different leadership styles.

Based on the above three aspects of measurement tools, it would be possible to assess    leaders’ styles for me because they are relevant with the leadership styles. Also, they are reflecting the LEAD self instrument in which leaders can perceive their own leadership styles and the LEAD other instrument in which other can perceive the leader’s styles. For knowing leaders’ styles, systematically research is conducted to collect data and by analyzing the data, a LEAD profile is made. In this profile, a leader gets an opportunity to see if there is any deviation between LEAD self and LEAD others’ perceptions, then a corrective action can be taken to shift or adjust the leadership styles. That’s why we are able to assess the leadership styles of any leaders.
References:
-          P. Hersey, Kenneth H.Blanchard, Dewey E. Johnson. (2008). Management Of Organization Behavior: Leading Human Resources. New Jersey: Pearson prentice Hall.

2: Provide four examples of powerless verbal communication.
DQ No.2: Answer:
The communication is a process of exchanging thoughts, ideas, opinions, information and emotions etc. between two parties: senders and receivers in such a way in which the sender’s intended message is understood by the receiver. Communication can be verbal or non-verbal or formal or informal. Whatever its forms may be, firstly people encode their thoughts into symbols, and once the symbols are created, secondly, they are then formed into a message, which can be one symbol or a set of symbols and lastly, the message is then placed into a channel for distribution, either verbal or nonverbal communication or a combination of both. Verbal communication refers only to spoken words. All leaders should be aware that words could be perceived as powerful or powerless. The four powerless verbal communications are briefly discussed below:
1.      Hedges: A hedge means a mitigating word or sound used to lessen the effect of conversation. It creates the doubts for listeners. For instance:
-          I think it will be better to work.
-          You may find the right person.
2.      Gap-filling sounds: Gap-filling sounds refer to the use of distracting words that distracts making an effective communication. It shows a lack of confidence in delivering messages. For example, the use of “ums” and “ers”
-          What kind of movies do you like? Ums……….horror and thriller!!
3.      Tag Questions: It reflects the lack of surety in delivering messages to listeners. For instance,
-          We need your advice, don’t you think so?
-          You did well job, didn’t you?
4.      Disclaimers: a disclaimer refers to a statement in which a person says I didn’t know or not responsible for something. It shows the arrogant and proud behavior to listeners. For instance:
-           I would do that, but I am not the leader.
-          I could handle the organization, but I am not the CEO of that organization.
In summary, powerless verbal communications refer to distracters in delivering messages to listeners so that all leaders should be well aware about them. Therefore, leaders should try to avoid the use of powerless languages while communicating with others because they are perceived as less competent, dynamic and attractive.

References:
-          P. Hersey, Kenneth H.Blanchard, Dewey E. Johnson. (2008). Management Of Organization Behavior: Leading Human Resources. New Jersey: Pearson prentice Hall.
https://www.coursehero.com/tutors-problems/Operations-Management/6522653-Provide-four-examples-of-powerless-verbal-communication-Powerless

No comments:

Post a Comment